UNSW Research & Enterprise
UNSW Research & Enterprise is committed to driving change through impactful research and strong industry partnerships. To support this, the division rebranded and upgraded its website to better showcase its strengths, values, and real-world impact. The new site aims to inspire collaboration and extend the division’s reach in science, innovation, and society. I contributed to this project across two phases, supporting both the initial discovery work and the later stage of implementation—helping ensure the final product aligned with user needs and strategic goals.
Client
UNSW- Research & enterprise
Responablity
DESIGN WEBPAGE LAYOUT
STAKEHOLDER MANAGEMENT
UX RESEARCH
Year
2023 - 2025
Role
Web optimasation project officer
DELIVERABLES
DIGITAL ASSET MANAGEMENT
AEM WEB DESIGN
SHAREPOINT SITE DESIGN
UNSW Research & Enterprise is committed to driving change through impactful research and strong industry partnerships. To support this, the division rebranded and upgraded its website to better showcase its strengths, values, and real-world impact. The new site aims to inspire collaboration and extend the division’s reach in science, innovation, and society. I contributed to this project across two phases, supporting both the initial discovery work and the later stage of implementation—helping ensure the final product aligned with user needs and strategic goals.
View Full Case Study
Client
UNSW- Research & enterprise
Responablity
DESIGN WEBPAGE LAYOUT
STAKEHOLDER MANAGEMENT
UX RESEARCH
Year
2023 - 2025
Role
Web optimasation project officer
DELIVERABLES
DIGITAL ASSET MANAGEMENT
AEM WEB DESIGN
SHAREPOINT SITE DESIGN
Shaping science through design—building platforms that inspire discovery and impact.
Results
Successfully launched a dynamic new website, fully endorsed by all 17 lab teams and the Vice-Chancellor, clearly showcasing the division’s capabilities to a wider audience, such as industry partners and investors.
Established a centralised SharePoint intranet, enhancing UNSW internal team collaboration and secure information sharing across all labs.
Significantly reduced the number of web pages from 3,000 to 350 pages.
Successfully redefined the website’s value propositions to better serve user needs while generating leads for project collaborations.
Achieved a 25% drop in user drop-off rates post-launch.
76% of internal users report improved access to information and processes via the new platform.
View UNSW Research Official Website
The brief from division leaders
Develop high-quality content and enhance the functionality of the Research Laboratories website. Use this platform to showcase each laboratory’s unique capabilities and the specialised expertise of its facilities. Streamline the project collaboration application process and eliminate unnecessary information to better engage future partnership audiences.
30%
Research
Conducted primary research with SEMs, UNSW researchers, and PhD students to gain a deeper understanding of their user journeys and pain points. The insights uncovered helped our team design a more holistic approach.
30%
Collaboration
Once we gathered our research data, we began brainstorming and redefining the end-to-end user journey. I created a SharePoint site to streamline parts of the onboarding process and to serve as an archive of information for our internal UNSW users.
40%
On the tools
We designed the website using pre-built components developed by the dev team with Adobe Experience Manager CMS and its infrastructure, such as the Assets DAM. Some assets needed refinement in Photoshop. I also used Figma to create mock-ups.
"Shaping science through design—building platforms that inspire discovery and impact."
The brief from division leaders
Develop high-quality content and enhance the functionality of the Research Laboratories website. Use this platform to showcase each laboratory’s unique capabilities and the specialised expertise of its facilities. Streamline the project collaboration application process and eliminate unnecessary information to better engage future partnership audiences.
Results
Successfully launched a dynamic new website, fully endorsed by all 17 lab teams and the Vice-Chancellor, clearly showcasing the division’s capabilities to a wider audience, such as industry partners and investors.
Established a centralised SharePoint intranet, enhancing UNSW internal team collaboration and secure information sharing across all labs.
Significantly reduced the number of web pages from 3,000 to 350 pages.
Successfully redefined the website’s value propositions to better serve user needs while generating leads for project collaborations.
Achieved a 25% drop in user drop-off rates post-launch.
76% of internal users report improved access to information and processes via the new platform.
View UNSW Research Official Website
30%
Research
Conducted primary research with SEMs, UNSW researchers, and PhD students to gain a deeper understanding of their user journeys and pain points. The insights uncovered helped our team design a more holistic approach.
30%
Collaboration
Once we gathered our research data, we began brainstorming and redefining the end-to-end user journey. I created a SharePoint site to streamline parts of the onboarding process and to serve as an archive of information for our internal UNSW users.
40%
On the tools
We designed the website using pre-built components developed by the dev team with Adobe Experience Manager CMS and its infrastructure, such as the Assets DAM. Some assets needed refinement in Photoshop. I also used Figma to create mock-ups.
Shaping science through design—building platforms that inspire discovery and impact.
The brief from division leaders
Develop high-quality content and enhance the functionality of the Research Laboratories website. Use this platform to showcase each laboratory’s unique capabilities and the specialised expertise of its facilities. Streamline the project collaboration application process and eliminate unnecessary information to better engage future partnership audiences.
Results
Successfully launched a dynamic new website, fully endorsed by all 17 lab teams and the Vice-Chancellor, clearly showcasing the division’s capabilities to a wider audience.
Established a centralised SharePoint intranet, enhancing collaboration and secure information sharing across all labs.
Achieved a 25% drop in user drop-off rates post-launch.
76% of internal users report improved access to information and processes via the new platform.
View UNSW Research Offical Website
30%
Research
Conducted primary research with SEMs, UNSW researchers, and PhD students to gain a deeper understanding of their user journeys and pain points. The insights uncovered helped our team design a more holistic approach.
30%
Collaboration
Once we gathered our research data, we began brainstorming and redefining the end-to-end user journey. I created a SharePoint site to streamline parts of the onboarding process and to serve as an archive of information for our internal UNSW users.
40%
On the tools
We designed the website using pre-built components developed by the dev team with Adobe Experience Manager CMS and its infrastructure, such as the Assets DAM. Some assets needed refinement in Photoshop. I also used Figma to create mock-ups.
Mark Wainwright Analytical Centre
Created a platform highlights 25+ specialised labs and clearly communicates opportunities for industry collaboration, including access to expert services, cutting-edge facilities, and tailored consulting. The site simplifies navigation, improves visibility, and integrates tools for streamlined bookings and training.
SharePoints Website
Once we gathered our research data, we began brainstorming and redefining the end-to-end user journey. I created a SharePoint site to streamline parts of the onboarding process and to serve as an archive of information for our internal UNSW user. This helped reduce content overload on the main website and made essential information easier to access.
Research Casestudy
The new UNSW Research website serves as a more inviting and visually engaging platform, designed to better communicate the university’s research strengths to a global audience. By creating a streamlined, comprehensive platform, we enable future collaborators to see the positive impact UNSW can bring to their projects. The site also features success stories and case studies that demonstrate the real-world value of partnering with UNSW..
Mark Wainwright Analytical Centre
Mark Wainwright Analytical Centre
Created a platform highlights 25+ specialised labs and clearly communicates opportunities for industry collaboration, including access to expert services, cutting-edge facilities, and tailored consulting. The site simplifies navigation, improves visibility, and integrates tools for streamlined bookings and training.
Created a platform highlights 25+ specialised labs and clearly communicates opportunities for industry collaboration, including access to expert services, cutting-edge facilities, and tailored consulting. The site simplifies navigation, improves visibility, and integrates tools for streamlined bookings and training.
SharePoints Website
SharePoints Website
Once we gathered our research data, we began brainstorming and redefining the end-to-end user journey. I created a SharePoint site to streamline parts of the onboarding process and to serve as an archive of information for our internal UNSW user. This helped reduce content overload on the main website and made essential information easier to access.
Once we gathered our research data, we began brainstorming and redefining the end-to-end user journey. I created a SharePoint site to streamline parts of the onboarding process and to serve as an archive of information for our internal UNSW user. This helped reduce content overload on the main website and made essential information easier to access.
Research Casestudy
The new UNSW Research website serves as a more inviting and visually engaging platform, designed to better communicate the university’s research strengths to a global audience. By creating a streamlined, comprehensive platform, we enable future collaborators to see the positive impact UNSW can bring to their projects. The site also features success stories and case studies that demonstrate the real-world value of partnering with UNSW..